Navigating the Changing State of the American Workplace

“The workforce is changing” is a phrase leaders frequently hear. So why does it feel different now? Why does “change” feel so heavy, pervasive and notable? Because new and emerging technologies are transforming the way things get done, and they are overlapping and colliding in ways they haven’t before, according to the latest Galllup research.

“More people do their job virtually or remotely and at various times of the day rather than between 8 a.m. and 5 p.m., and teams have fewer face-to-face interactions, communicating increasingly through email, instant messaging and conference calls,” Gallup experts say.

In order for organizations to be successful they must reconsider how they manage and optimize performance in a time when the very essence of how, when and where people work and the value they place on work are shifting.

According to Gallup, some of the changes organizations need to consider when it comes to its workforce are:

Flexibility Is Important to Employees

Flexible scheduling and work-from-home opportunities play a major role in an employee’s decision to take or leave a job. Employees are pushing companies to break down the long-established structures and policies that traditionally have influenced their workdays.

Employees Want Their Work to Have Meaning and Purpose

Employees are willing to look and keep looking for a company whose mission and culture reflect and reinforce their values. They want to use their talents and strengths to do what they do best every day. They want to learn and develop. They want their job to fit their life.

Organizations Must Do More to Attract New Hires and Improve Retention

Only about one in five employees say their performance is managed in a way that motivates them to do outstanding work. Employees feel rather indifferent about their job and the work they are being asked to do. Organizations are not giving them compelling reasons to stay, so it should come as no surprise that most employees (91%) say the last time they changed jobs, they left their company to do so.

Rewriting the Rulebook

To help organizations enhance their human capital strategies, Gallup experts created the State of the American Workplace report as a resource to spark conversation and provide leaders with the best practices they can apply to attract, retain and engage employees amid a changing workforce.

The one thing, Gallup experts stress, that leaders cannot do is nothing. “This workforce isn’t going to acclimate to the status quo. Leaders must define and convey their vision more clearly — and rally employees around it.”

To read Gallup’s latest State of the American Workplace report, click here.

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