Tony Wan on the limits of artificial intelligence

Thought leaders share ideas with WorkingNation Overheard at SXSW EDU 2023

Artificial intelligence interacts with users to deliver requested output, but it’s not always accurate, says Tony Wan, head of platform, Reach Capital which is an early-stage venture capital firm that invests on education and workforce development technologies.

WorkingNation sat down with Wan at SXSW EDU 2023 in Austin.

He says, “It will do anything you ask it to do. I think that the standard output, if you ask it to write a very generic prompt, it will spit out something that is, maybe, a decent middle school essay.”

“You cannot guarantee that it is going to be correct. It can be generically correct, but the more specific and the more niche of a domain or a knowledge base that you ask it, the higher the error rates go up.”

Wan adds, “This is the talk of the town at SXSW EDU. It is the talk of the town at schools and districts who initially moved to ban it but are now finding ways to incorporate and think about ways to weave it into their instruction.”

Learn more about Reach Capital.